Any online support has limitations you should be aware of. We will take safeguards to ensure your confidentiality should you contact us by e-mail.
We will not collect, use or share any portion of your communication with any other organizations or individuals.
Any questions, comments or information you send us through e-mail will be handled carefully to maintain the highest level of confidentiality we can provide to help protect your privacy. However, please be aware that communication through e-mail is not entirely secure and confidential.
Because we take very seriously our obligation to help ensure your safety and privacy, we encourage you to take necessary safeguards to protect yourself. For instance, if you are using a computer that is shared by other persons - family members, library patrons, other students, etc. - you need to be aware that what you write in e-mails may be seen by others.
We do want you to be confident that we take your feedback seriously. Your comments are valuable to us because we want our site and our services to be helpful to you and to others.
Therefore, if you have comments about the quality of the information on our site, we welcome them. If you have questions about support services available in your area, we will try to answer those questions.
If you need recommendations for self-help reading materials, we will try to make that information available for you.
Our online support is designed to assist you in finding the local support resources that can help you. We will do our best to assist you by suggesting quality self-help reading materials or helping you connect with a qualified, experienced service provider in your area.
Your feedback is important to us, and we hope you'll let us know the ways in which our website, our services and our programs might be most helpful.